Q.: How does Officewala work?
A.: Officewala is a web site hosted in a secure database. To get connected with Officewala, user should simply have a web browser and internet connection. User can log on to Officewala in a same way he logs on to other web sites.
Q.: What does Officewala do?
A.: Officewala is an online enterprise CRM solution, its powerful feature allows you to manage and organize the customer’s information. The most important information regarding to company like leads, opportunities, contacts, forecasts, cases, and solutions can be viewed shared within teams or colleagues. Officewala works on internet hence it is a time-saving resources, it provides real-time information about your prospects and customers including financial information.
Q.: How can a Sales or Marketing Manager benefit from using Officewala?
A.: Officewala provides valuable analyzed information related to sales and sales campaign. One can easily access to this information within a few seconds in Officewala. You get real-time information about customer, leads generated, leads converted into actual sales, effectiveness of campaign and much more using Officewala. You can generate different charts showing relationship between sales, leads and campaign to chalk down strategies for future. Officewala provides up-to-the-second data of sales to sales manager using which he can guide his sales team to achieve their goal.
Q.: Which operating systems are supported?
A.: Officewala supports following operating systems:
Windows 9x, Windows NT, Windows XP, Windows ME, Windows 2003, Linux.
Q.: How many persons can use Officewala in an organization?
A.: Officewala gives wide flexibility for usage in an organization. Starting from 5 employees to unlimited no. of employs can use Officewala. A company can increase or decrease no. of users according to its need.
Q.: Is there any requirement for training to use Officewala?
A.: Officewala is designed in such a way that it is easy to learn and use. If you know how to use web then you can easily use Officewala.
Q.: Is there any training available if any company requires it?
A.: Even though training is not required we do offer on site training. The training will not consume much of time and give brief idea to users and administrator of Officewala. The training session can also be held through internet conveniently allowing you to participate right from your work place.
Q.: How do I get upgrades to Officewala?
A.: Officewala is a website, any addition of new feature made by the company will be accessible to you immediately the next time you visit the Web site. Hence there is no need to make change in your hardware or download software.
Q.: Can I import data into Officewala?
A.: Yes, Import tool provided by Officewala enables user to import his existing data into Officewala. User can import data which can be saved in CSV file format. In three steps user can import data from Microsoft Excel and Microsoft Outlook in which data can be saved in CSV file format.
Q.: Can I take back-up of my data from Officewala?
A.: Yes, Officewala facilitates user to download his data from Officewala using Export tool. The data Downloaded get saved in CSV file format. Depending on size of data user can export data within few minutes using Export tool provided by Officewala.
Q.: What is the least time my company can be up and running?
A.: With Officewala your company will be up and into operations in a very less span of time.
Q.: What is the job of the Officewala System Administrator?
A.: The administrator will be responsible for setting up your organizations online on Officewala which means adding users, establishing their roles, configuring drop-down menus. The administrator can also import the company’s existing data to Officewala. This process will not take much of the time.
Q.: How can I be assured my data will be kept private?
A.: Officewala is committed to keeping your data private and secure. For additional details, please refer to Privacy Policy and the Terms of Use Agreement.
Q.: How scalable is Officewala?
A.: Officewala has the capacity to scale to an enterprise of any size. Officewala is designed to handle thousands of users for any one customer account. Officewala is based on Microsoft.NET, run on Microsoft-based operating systems and SQL server databases and are housed at the reputable data centers.
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